Custom-tailored IT solutions.
OSIbeyond's Managed IT services are a comprehensive solution for the support and management of an organization's technology operations. Managed IT addresses everything from end user helpdesk support to network management and product procurement.
"We have a reliable, knowledgeable and affordable partner in OSI. OSI took the time to analyze our old infrastructure, understand our needs and transform our infrastructure to meet current industry standards. In less than 6 months our network jumped from the dinosaur age to the 21st century.”
- Meta Tshilombo, Director of Information Services
Subscription Plan vs. Retainer Plan
The subscription plan provides your organization with unlimited remote, onsite, or after-hours support and is based on a per user per month fixed fee model.
However, the needs of every organization are different, therefore OSIbeyond also offers flexible retainer based plans that are appropriate for the needs and budget of your organization.
OSIbeyond will serve as the technology liaison for your organization and directly work with your preferred software vendor for AMS, CMS, and Finance applications to resolve issues, preserving valuable time for your staff to focus on their core responsibilities.
OSIbeyond provides complete helpdesk support to your organization, whether it is remote, onsite, or after-hours, OSIbeyond’s helpdesk can be contacted by phone or email.
For organizations requiring dedicated onsite support on a predetermined schedule, OSIbeyond provides full augmentation support services.
Proactive 24x7 monitoring of all systems, monthly maintenance and patching, documentation and standard operating procedure development, technology lifecycle and asset management, antivirus and anti-spam management, server and network administration, telephony management, and hardware/software procurement.
As a premier partner with leading manufacturers such as Dell, Cisco, and Microsoft, OSIbeyond is able to leverage its relationships and offer hardware and software products at a competitive price.